Many environmental laws give community members the right to request a formal inspection when they believe a facility, mine site, or discharge is violating environmental standards. A formal inspection request triggers the agency’s duty to review the concern, determine whether an inspection is necessary, and respond within a reasonable timeframe. Below is a general guide for preparing and submitting a clear, effective request.


1. What a Formal Inspection Request Is

A formal inspection request is a written complaint submitted to a regulatory agency asking them to investigate potential violations. Examples include:

  • Pollution entering local waterways
  • Hazardous discharges from industrial or mining operations
  • Failure to follow permit conditions
  • Unsafe or non-compliant waste management practices

Agencies typically must:

  • Log your complaint
  • Review the information
  • Decide whether to conduct an on-site inspection
  • Notify you of their determination

2. What to Include in Your Request

✓ Your Contact Information (optional but helpful)

You can submit anonymously in many places, but providing contact information:

  • Allows the agency to follow up with questions
  • Helps you receive updates on the inspection

✓ Clear Description of the Problem

Provide as much detail as possible:

  • Who is responsible (facility name, mine ID, operator)
  • Location (address, GPS coordinates, nearby landmarks)
  • What you observed (polluted water, odors, dead fish, runoff, dust, noise, etc.)
  • When it occurred (dates, times, how often)
  • Whether the issue is ongoing

**✓ Evidence if Available

(Optional but valuable):**

  • Photos or videos
  • Written logs of observations
  • Screenshots of permit violations
  • Water color/smell descriptions

You do not need to prove the violation — simply describe what you reasonably believe is happening.


3. How to Submit the Request

EPA

  • Use the EPA online complaint portal or contact your EPA regional office.
  • For Clean Water Act/NPDES concerns, you can also contact the regional Water Division.

State Environmental Agency

  • Most states have an online form, complaint hotline, or regional office email.

OSMRE (Mining / SMCRA)

If your concern is related to coal mining or mine reclamation:

  • Submit a written complaint to your local OSMRE Field Office.
  • SMCRA grants citizens the explicit right to request inspections (30 CFR Part 842).

4. After You Submit the Request

The agency should:

  • Confirm receipt of your complaint
  • Decide whether an inspection is warranted
  • Notify you of its determination
  • Conduct the inspection (if approved)
  • Provide you with the results or findings

If the agency rejects your request

You may have the right to:

  • Receive a written explanation
  • Appeal the decision (varies by law and agency)
  • Submit additional evidence and re-file

5. Tips for a Strong Request

  • Be factual and concise- avoid emotional language
  • Stick to what you personally observed
  • Include dates, times, and specific details
  • Keep copies of everything you submit
  • Follow up if you don’t hear back within a reasonable timeframe

6. Sample Inspection Request Email

Subject: Formal Inspection Request – Potential Environmental Violation at [Facility Name]

To: [Agency/Regional Office Email]
From: [Your Name, optional]

Hello,
I am submitting a formal request for an inspection under [relevant law, if known]. I believe that [facility/mine] located at [address or location] may be in violation of environmental requirements.

Observed issue:
[Brief description of what you saw, when, and any impacts]

Date(s) and time(s) of observation:
[Details]

Additional information:
[Any photos, evidence, or context you can share]

Please confirm receipt of this request and let me know if you need additional information.
Thank you for your attention.

Sincerely,
[Name, optional]


Note: This guide is for general informational purposes only. It is not legal advice, and Citizens Coal Council is not a law firm. For legal questions or concerns about your specific situation, please consult an attorney.